Refund policy

Creating a home you love should feel easy and worry free. If something is not quite right, Rabuza offers a simple and fair return process so you can shop with confidence.

Return Period
You have 60 days from the date your order is delivered to request a return.

Return Eligibility
Items must be unused, in their original condition, and returned with all original packaging included. This allows us to maintain the quality standards our customers rely on. We do not charge restocking fees.

How to Start a Return
To begin a return, email info@rabuza.com and include your order number. Our team will provide clear instructions for the next steps.

Return Shipping Costs
Return shipping costs are the responsibility of the customer. We recommend using a trackable shipping service to ensure your package is confirmed on its way back to us.

Exchanges
If you prefer an exchange instead of a refund, simply mention this in your email. Exchanges will depend on product availability.

Refund Processing
Once your return is received and inspected, your refund will be processed within 7 business days. Your bank or payment provider may require additional time before the funds appear in your account.

Need Assistance?
If you have any questions about returns or refunds, you can always reach us at info@rabuza.com.