How long will my order take to arrive?
Orders are processed within 1–2 business days. Standard delivery usually takes 3–7 business days, so your package should arrive within 4–9 business days. As soon as it ships, you will receive a tracking link to follow the delivery.
Can I return something if it is not the right fit for my space?
Of course. You have 60 days from delivery to request a return. Just email info@rabuza.com with your order number, and we will walk you through the steps.
What kind of store is Rabuza?
Discover home decor designed to bring warmth, balance, and thoughtful details into every corner of your living space.
Which payment methods can I use at checkout?
We accept American Express, Apple Pay, Google Pay, Maestro, Mastercard, Shop Pay, UnionPay, Visa. All payments are handled through a secure, encrypted checkout.
Do you ship outside the United States?
At this time, we deliver within the United States only. This helps us keep our service reliable and consistent.
What if I need to change or cancel my order?
If your order has not been shipped yet, we may be able to update or cancel it. Contact us at info@rabuza.com as soon as possible, and we will do our best to assist.
How long does it take to receive a refund?
After we receive and inspect your return, refunds are processed within 7 business days. Your bank or payment provider may need extra time to complete the transfer.
Is my personal information protected?
Yes. Your privacy matters to us. Our checkout is secured, and we do not store sensitive payment details.
Can I exchange an item instead of returning it?
Yes, exchanges are available. Email info@rabuza.com, and we will help arrange a replacement based on availability.
What should I do if my package is delayed?
Start by checking the tracking link in your shipping email. If your order has not arrived within 9 business days, contact info@rabuza.com and we will look into it.
Do you offer free shipping?
Shipping costs are already included, so there are no extra delivery charges added at checkout.
Still have a question?
Send a message to info@rabuza.com anytime. Our team is always happy to help.